TotaHospitality & Cleaning
ServeNest

Platform Overview

Live · Apr 22, 2026
vs last month

Total Platform Revenue

$284,930

↑ +18.4%1,204 transactions settled
↑ +22

Active Bookings

143

38 starting today

↑ +67

Registered Customers

3,841

92% verified accounts

⚠ +$3,200

Pending Payments

$18,420

24 invoices overdue

↓ -4%

Maid Utilization

78%

187 of 240 maids active

↑ +3%

Apartment Occupancy

91%

77 of 85 units occupied

Money Management

Financial overview and transaction control

Total Money Collected

$284,930

All payments received to date

↑ +18.4% this month

Needs action

Pending Payments

$18,420

24 invoices awaiting settlement

↑ +$3,200 this month

Stored / In Escrow

$42,800

Held pending service completion

Settled & Disbursed

$223,710

Successfully paid to service providers

↑ +$28,400 this month

Recent Transactions

ReferenceCustomerServiceAmountStatusDateAction
TXN-8821Rachel KimSkyline Penthouse Suite$4,200settledApr 22, 2026—
TXN-8820David OkonkwoPriya Sharma — Maid$112pendingApr 22, 2026
TXN-8819Samantha TorresPremium Butler Service$340storedApr 21, 2026—
TXN-8818Marcus WebbGarden View Studio$1,450settledApr 21, 2026—
TXN-8817Yuki TanakaSpa & Wellness Session$220pendingApr 20, 2026
TXN-8816Ibrahim Al-SayedLuxury Car Service$475settledApr 20, 2026—
TXN-8815Preethi NairGrace Okonkwo — Maid$90overdueApr 18, 2026

Daily Revenue — April 2026

Total bookings revenue by day

Revenue

Bookings by Category

1136 total bookings this month

Maid Rental
48743%
Apartments
31227%
Hospitality
24822%
Other
898%

All Bookings

10 total bookings

ReferenceCustomerServiceCategoryDatesAmountStatusPaymentAssigned ToActions
BKG-9041

Rachel Kim

rachel.kim@email.com

Skyline Penthouse Suite

Apartment

Apr 22, 2026

→ May 22, 2026

$4,200Activesettled

Jonathan Reeves

BKG-9040

David Okonkwo

d.okonkwo@corp.com

Priya Sharma — Maid

Maid

Apr 22, 2026

$112Confirmedpending

Diana Osei

BKG-9039

Samantha Torres

sam.torres@gmail.com

Premium Butler Service

Hospitality

Apr 23, 2026

$340Confirmedstored

Jonathan Reeves

BKG-9038

Marcus Webb

mwebb@webdev.io

Garden View Studio

Apartment

Apr 18, 2026

→ May 18, 2026

$1,450Activesettled

Diana Osei

BKG-9037

Yuki Tanaka

yuki.t@outlook.com

Spa & Wellness Session

Hospitality

Apr 20, 2026

$220Pendingpending

Marcus Chen

BKG-9036

Ibrahim Al-Sayed

ibrahim@alsayed.ae

Luxury Car Service

Hospitality

Apr 20, 2026

$475Completedsettled

Jonathan Reeves

BKG-9035

Preethi Nair

preethi.n@nair.in

Grace Okonkwo — Maid

Maid

Apr 18, 2026

$90Completedoverdue

Diana Osei

BKG-9034

Lena Hoffmann

l.hoffmann@dmail.de

Heritage Brownstone 2BR

Apartment

Apr 15, 2026

→ May 15, 2026

$2,800Activesettled

Marcus Chen

Showing 1–8 of 10 bookings

Unpaid Customers7

Outstanding balance: $18,680

1

Overdue (≤14 days)

2

Past Due (15–30 days)

4

Critical (30+ days)

CustomerTypeServiceInvoice IDDue DateDays OverdueAmount DueStatusActions
DO

David Okonkwo

d.okonkwo@corp.com

CorporateApartment Rental – DepositINV-2026-0011Feb 28, 202653d$4,500Critical
LH

Lena Hoffmann

l.hoffmann@dmail.de

CorporateHospitality Package – 5 NightsINV-2026-0018Mar 8, 202645d$3,900Critical
MW

Marcus Webb

mwebb@webdev.io

CorporateCorporate Suite – MonthlyINV-2026-0022Mar 15, 202638d$5,200Critical
PN

Preethi Nair

preethi.n@nair.in

StandardMaid Service – One-timeINV-2026-0029Mar 20, 202633d$190Critical
CM

Carlos Mendez

c.mendez@hotmail.com

StandardHospitality Package – 3 NightsINV-2026-0035Mar 28, 202625d$1,450Past Due
AK

Ananya Krishnan

ananya.k@techco.in

StandardApartment Rental – MonthlyINV-2026-0038Apr 5, 202617d$2,800Past Due
YT

Yuki Tanaka

yuki.t@outlook.com

StandardMaid Service – WeeklyINV-2026-0041Apr 10, 202612d$640Overdue
Unpaid invoices: 7Total outstanding: $18,680Avg. overdue: 32 days

Customer Directory

10 registered customers

CustomerTypeLocationMember SinceBookingsTotal SpentRatingLast BookingStatusActions
ST

Samantha Torres

sam.torres@gmail.com

PremiumManhattan, NYJun 22, 202424$61,200
5
Apr 21, 2026Active
RK

Rachel Kim

rachel.kim@email.com

PremiumNew York, NYJan 14, 202518$42,800
4.9
Apr 22, 2026Active
IA

Ibrahim Al-Sayed

ibrahim@alsayed.ae

PremiumDubai (visiting)Nov 8, 202414$38,600
4.8
Apr 20, 2026Active
MW

Marcus Webb

mwebb@webdev.io

StandardQueens, NYSep 3, 202411$22,400
4.6
Apr 18, 2026Active
LH

Lena Hoffmann

l.hoffmann@dmail.de

CorporateBerlin (visiting)Dec 12, 20249$19,400
4.5
Apr 15, 2026Active
DO

David Okonkwo

d.okonkwo@corp.com

CorporateBrooklyn, NYMar 5, 20257$8,940
4.7
Apr 22, 2026Active
AK

Ananya Krishnan

ananya.k@techco.in

StandardSan Jose, CAOct 14, 20256$7,800
3.2
Apr 2, 2026Cancelled
CM

Carlos Mendez

c.mendez@hotmail.com

StandardMiami, FLJul 29, 20255$3,200
4.4
Apr 10, 2026Active
YT

Yuki Tanaka

yuki.t@outlook.com

StandardHoboken, NJFeb 17, 20263$640
4.2
Apr 20, 2026Pending
PN

Preethi Nair

preethi.n@nair.in

StandardMumbai (visiting)Apr 1, 20262$190
3.8
Apr 18, 2026Active
Total customers: 10Total revenue: $205,170Avg. spend: $20,517Premium members: 3